Seller Policy

Last updated: September 2026

1. Acceptance of Terms

By listing an item on Revesty, the seller agrees to comply with all platform policies, including product quality standards, shipping requirements, payout rules, and fee structures.

2. Product Quality Standards

All items must be clean, authentic, and in good wearable condition.

• No stains, bad odors, or visible damage
• No holes, tears, or broken parts
• No heavily worn or poor-quality items
• Item must exactly match photos and description

3. Item Photos

Item photos must clearly show the actual item. Photos from the internet, other people's photos, or images that do not match the exact item being sold are not allowed. Uploading false or misleading photos will result in immediate account suspension.

4. Condition Requirements

Sellers must select the correct condition:

• New
• Like New
• Excellent Used Condition
• Good Used Condition

Poor or damaged items are not allowed on Revesty.

5. Cleanliness Requirement

All items must be washed and clean before shipping. Sending dirty or bad-smelling items is a violation of this policy.

6. Shipping Address and Phone

Before selling, the seller must add their name, address, and phone number in "My Account". This information appears as the return address on the USPS labels for their sales and is where returns are delivered. Labels cannot be created without it. For privacy, a P.O. Box may be used.

7. Shipping Responsibilities

The seller must create the shipping label from "My Listings" and ship the item within 3 business days of payment confirmation. The tracking number is shared with the buyer automatically. Revesty covers the shipping label with the shipping charge paid by the buyer.

8. Buyer Cancellations

The buyer may cancel the order until the seller creates the shipping label. If it is cancelled, the seller receives an email notice, the item is listed for sale again, and no label can be created for that order. Never ship a cancelled order.

9. Seller Payouts

The seller receives 90% of the item price. To protect both parties, this payment is held until delivery is confirmed (by USPS tracking or when the buyer confirms receipt) and 48 hours pass without a claim. It is then transferred automatically to the seller's bank account through Stripe.

• The seller must connect their account in "My Account" → "Connect Stripe Payouts". Until it is connected, the payment stays on hold.
• If the buyer opens a claim within 48 hours, the payment is frozen until Revesty resolves it.
• Bank deposit times depend on Stripe and your bank.

10. Seller Protection — 48-Hour Window

The buyer can only report a problem within 48 hours of delivery and must send photos of the item exactly as received. If they don't do so within that period, the transaction is considered completed, no dispute can be opened, and the payment is released to the seller. Returns for size, fit, or change of mind are not accepted. This protects the seller from false claims.

11. Approved Returns

If Revesty approves a claim because the item is not as described (damaged, different, wrong, or not authentic):

• The buyer receives a prepaid return label and ships the item to the seller's address.
• The seller does not receive payment for that sale, and the return label cost is automatically deducted from their future payouts.
• Once the item is delivered back to the seller, the buyer receives a full refund.
• If the claim is not approved, the payment is released to the seller as usual.

12. Fees

Revesty charges a 10% fee to the seller only when the item is sold and the sale is completed. There are no listing fees. No fee is charged on cancelled orders or approved returns.

13. Account Suspension

Revesty may suspend or remove seller accounts that: list false or misleading items, send items different from what was described, accumulate multiple approved claims, ship cancelled orders, fail to ship on time, or violate any of these policies.

14. Seller Agreement

By listing an item, the seller confirms that the product meets all Revesty quality, cleanliness, and condition standards, that the photos and description are accurate and honest, and that they accept the shipping, payout, and return rules in this policy.